Actualizaciones regionales en Latinoamérica

Last updated on November 19, 2024

Operational and Customer Service Overview

Last updated on November 19, 2024
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • Guatemala Terminal Invoicing: From June 1, 2024, APM terminals will be invoicing import storage directly for all cargo at the terminal.

Vessel updates and port changes per service

Caribbean Express Service (CES)

  • No schedule updates for this week

California Central America Express (CCE

  • No schedule updates for this week

US Gulf - South America East Coast (GS1)

  • This Service has been impacted by the port congestions; therefore, a sliding plan will be implemented in BRSSZ SB, starting with the vessel DALIAN EXPRESS 2439S / 2442N on 17-NOV

Alternate omissions in Brazil and Mexico:

  • Brazil: Bi-weekly and alternates omissions of Paranagua and Navegantes
    • First Vessels with Paranagua Omission: Jazan 2424 NB; Tempanos 2426 NB
    • First Vessels with Navegantes Omission: RDO Endeavour 2425 NB; Cape Pioneer 2427 NB
       
  • Mexico: Bi-weekly and alternates omissions of Veracruz and Altamira
    • First Vessels with Veracruz Omission: Maipo 2430 SB; MSC Phoenix 2423N
    • First Vessels with Altamira Omission: Seaspan Empire 2431 SB; Jazan 2433 SB

Omissions

  • No schedule updates for this week

South America - Asia / Loop 1 (AN1)

  • Vessel BUENOS AIRES EXPRESS (V. 2437W, ETA December 14, 2024, to last Port of Discharge Busan, KR) omitted Lazaro Cardenas (Mexico) and will omit Coronel (Chile)
  • Vessel SEASPAN BELIEF (V.2438W, ETA December 23, 2024, to last Port of Discharge Busan, KR) omitted Lazaro Cardenas (Mexico) and will omit Coronel (Chile) & Yantian (China)

Asia to South America Eastcoast Service / Loop 2 (AS2

  • Vessel SEASPAN HARRIER (V.2435E, ETA December 25, 2024 to last Port of Discharge Shekou, CN) omitted Rio Grande (Brazil) and will omit Busan (Korea)

South America - Asia / Loop 2 (AN2)

  • No schedule updates this week 

Asia Mexico Express (AME1 also known as TPM)

  • Vessel HYUNDAI NEPTUNE (V.0036W, ETA November 28 , 2024, to last Port of Discharge Qingdao, CN) will omit Lazaro Cardenas (Mexico) & Buenaventura (Colombia)

Asia Latin America Service (JCS)

  • Vessel CMG CMA JACQUES JUNIOR (V. 0PPKNW1MA, ETA December 01, 2024 to last Port of Discharge Busan, KR) omitted Manzanillo (Mexico) and will omit Cartagena (Colombia) & Kaohsiung (Taiwan)

North Europe - South America Westcoast Service (SWX

  • No schedule updates this week 

West Coast South America Express (MSW

  • No schedule updates this week 

Mediterranean to South America Eastcoast (MSE) Northbound

  • No schedule updates this week

West Coast South America 2 (WS2) service

  • No schedule updates this week

WCSA Feeder 3 (WS3)

  • No schedule updates this week 

WCSA Feeder 4 (WS4)

  • No service updates for this week

North Europe-South America East Coast (ECX) Service

  • No service updates for this week

Gulf Caribbean (GCS) service

  • No schedule updates this week

Gulf Caribbean 2 (GC2) service

  • No schedule updates this week

Atlantic Loop 4 (AL4)

  • No service updates this week

Conosur Service (CON)

  • Vessel MAERSK REDWOOD (V.444W, ETA December 09, 2024 to last Port of Discharge San Vicente, CL) omitted  Rio Grande (Brazil) and San Antonio (Chile)

Mediterranean Gulf Express (MGX)

  • No service updates for this week

Atlantic Loop 5 (AL5)

  • No service updates for this week

South America - Africa Triangle (SAT)

  • Vessel MONA LISA (V.2438E ETA November 05, 2024 to last Port of Discharge Tema, GH) omitted Navegantes (Brazil), Itajai (Brazil) and Santos (Brazil) and will omit Tema (Ghana)

Americas Service (USW)

  • No service updates for this week

South America East Coast Service (SEC

  • No schedule updates for this week

Argentina Port Status

  • Bahía Blanca: Open
  • Puerto Madryn: Open
  • Buenos Aires: Open

Uruguay Port Status

  • Montevideo: Open

Chile Port Status: 

  • Arica: Open
  • Iquique: Open
  • Angamos: Open
  • Antofagasta: Open
  • Valparaíso: Open
  • San Antonio – STI: Open
  • San Antonio – DPW:  Open
  • Lirquen:  Open
  • San Vicente:  Open
  • Coronel:  Open

Mexico Port Status: 

  • Mazatlan – SIN: Open
  • Veracruz – VER: Open
  • Manzanillo - COL (MX): Open; Terminal Condition: Working partially, Heavy yard utilization - Low productivity at yard and vessel operation.
  • Lazaro Cardenas – MIC: Open
  • Altamira – TAM: Open
  • Ensenada – BCN: Open

Brazil Port Status:

  • Santos: Open
  • Itajai: Open
  • Navegantes: Open
  • Paranagua: Open
  • Rio de Janeiro: Open
  • Rio Grande: Open
  • Imbituba: Open

Panama Port Situation: 

  • no updates for this week

Guatemala Port Situation: 

  • Puerto Barrios: Open
  • Puerto Quetzal: Open

El Salvador:

  • no updates for this week

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Here's an update on payment terms for your shipments to and from Argentina

With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:

Import Shipments:

  • From May 19, 2023, import shipments to Argentina must be paid at the origin (prepaid modality).
    This change is due to recent foreign exchange market regulations.

Export Shipments:

  • From June 12, 2023, all export shipments from Argentina will accept payments at the destination country (collect modality).

This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:

  • MV MSC LUSANNE V. 2321N, ETA Buenos Aires, AR June 23, 2023
  • MV MONTE VERDE V. 324N, ETA Buenos Aires, AR June 17, 2023
  • MV LONDON TRADER V. 325N, ETA Bahia Blanca, AR June 22, 2023
  • MV ARGENTINA C V. 159 ETA Rosario, AR June 14, 2023

For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.

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