Aruba

You can generate a real-time quotation in just a few clicks and place your booking immediately with Quick Quotes (Login Required).

You can extend freetime at destination with our Additional Freetime online service.

Log in to the Hapag-Lloyd Online Business Suite and place your booking using our Online Booking Tool (Login Required)

Additional Freetime is available to add to your booking once it is completed.                             

You may also log in to Hapag-Lloyd’s Additional Freetime solution and request this additional service by entering your booking number.    

Alternatively, log in to the Hapag-Lloyd Navigator, click on your booking number, then on 'Additional Services' to purchase additional freetime

QQ SPOT is our instant online booking solution offering guaranteed loading and equipment for your dry cargo. Please always refer to the QQ Spot Terms & Conditions prior to booking as this option is subject to a non changeable, non refundable policy.

The vessel schedules with transit times are available on our Interactive Schedule.

Detention and demurrage tariffs for each country are available on the Detention & Demurrage online page.

All details regarding the locations of our worldwide offices are available at Offices-Local Info.

Local charges that are not referenced directly in the rules can be found under our Local charges & service fees.

Our inland tariffs can be found under Inland Tariffs.

Please refer to Detention and Demurrage to check the standard free time and applicable charges.

You may also log on to our website, and visit the Import Overview section to check the Detention/Demurrage for a particular shipment or container.

Please refer to the Trade Surcharges on our Tariffs page.

PISTA: ES

Please refer to Product Brochure page for “Container Specification”.

Weight restriction might be applied on certain services, please contact your local Hapag-Lloyd representative for more information.

Please check the available container types at Container Offerings.

Container tare weight for each container under respective shipments can be viewed in our website upon containers linked into shipment: Verified Gross Mass (VGM) (Login Required).

New users can register for an account to the Online Business Suite via New User Registration.

Your local Hapag-Lloyd Sales office will process your request and unlock the requested functionality for your account.Please note that this may take up to 24 hours.

If you have forgotten your password for the Hapag-Lloyd Online Business Suite or would like to set a new one, please click on 'Forgot Your Password?' option on the Log in page. 

You can subscribe to our newsletter via Newsletter

Subscription.Get updates about services, rates, and surcharges, as well as stories about Hapag-Lloyd, our customers, and the industry, just by subscribing to our Customer NEWS.

Use our Tracking Subscription and never miss the status of your container (Login Required).

Whenever a change to the subscribed container status events occurs in the Hapag-Lloyd system, you will receive an email with the related information.

Hapag-Lloyd offers a number of e-Business solutions designed to assist you delivering your

Bookings

Shipping instructions

Event reporting such as schedule deviations or vessel departure notifications

Please refer to e-Business solutions where we offer Bilateral EDI, Online Business, INTTRA, various e-mail solutions.
Please contact your local Hapag-Lloyd representative to get more information.

Your booking dashboard offers the following services and information:

Download the latest Booking Confirmation, Invoices related to your cargo, BL or SWB and Arrival Notices.

You will also find your bookings routing details, transit time, Terminals & Depots involved, cut off dates, and you can download a shipment list for your reference.All of these and more on your Navigator Dashboard (Login Required).