Please be informed that Import pre-arrival document has been closed and We would like to inform you that we have moved our invoicing and import release request on Online Document Exchange (ODeX) platform.
With effect from 13th May, pre-call form (for Freight, Local charge invoices and pick-up instruction) will not be available and would like to urge you to register your organization on ODeX using below link.
ODEX URL - https://online.odexglobal.com/auth/login
ODEX REGISTRATION LINK FOR NEW CUSTOMER - https://online.odexglobal.com/register
Customer already registered as well, please use FORGOT PASSWORD option on link - https://online.odexglobal.com/auth/login
In case of any challenges during login then please use below link & ODeX shall confirm your login credentials soon.
https://forms.gle/KX9ovf2Hz144jJ8r7
In case of any challenges, please reach out to below contact details:-
SouthAfrica email address :
[email protected]
SouthAfrica contact Centre :+27216722335
Hapag-Lloyd Apps
© Hapag-Lloyd AG