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Firmensitz

Hamburg - Company Headquarters
HAPAG - LLOYD AG
BALLINDAMM 25
D-20095 HAMBURG

+49 40 3001-0
+49 40 330053

Mo - Fr: 09:00 - 16:00

Kontaktinformationen

Customer Service

Submitting a dispute has never been easier

Introducing our brand-new invoice dispute form – the ultimate solution for hassle-free resolution of any invoice discrepancies.

We understand that disputes can arise from time to time and that resolving them can be a time-consuming and stressful process. That’s why we’ve developed a user-friendly, streamlined invoice dispute form that simplifies the process and saves you valuable time and effort.

- Immediate dispute creation

- Dispute Reference Number Appears on screen as real-time response

- Confirmation e-mail with your dispute details

- Clear step-by-step process

Don’t let invoice disputes disrupt your business operations – try our new invoice dispute form today and experience the peace of mind that comes with streamlined dispute resolution. 

Please note that you need a Hapag-Lloyd account to use our new invoice dispute form.

If you haven’t registered yet, just click the button below and we will guide you through the registration.

We highly recommend registering to take advantage of immediate dispute creation from our new dispute solution.

 

Import Toolbox

Empty Container Depot Change ( Leerdepotummeldung )

Please use this following button to change your empty drop depot for import shipments.

Secure Container Release Request

General Information from Area Germany & Central Europe for your incoming cargo to Northern Europe

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