Last updated on November 22, 2024
Operational and Customer Service Overview
Last updated on November 22, 2024Operations Team, North America"Keeping our customers proactively informed helps them with their cargo planning and minimises uncertainty that could disrupt their supply chain. Our operational updates for North America are aimed at offering more transparency and improving the information flow for our customers to better manage and oversee the movement of their cargo."
Vessel updates and port changes per service
Atlantic Services
Atlantic Loop 2 (AL2) service
- No schedule updates for this week.
Atlantic Loop 3 (AL3) service
- No schedule updates for this week.
Atlantic Loop 4 (AL4) service
- No schedule updates for this week.
Atlantic Loop 5 (AL5)
- The MV NYK Demeter V116E will omit Halifax and Saint John for schedule recovery.
- MV NYK Daedalus V088W will return to the Trapac terminal, with an expected arrival in Los Angeles on November 6, 2024. To maintain schedule, it will also skip Saint John, where it was previously scheduled to arrive on November 28, 2024.
- MV NYK Constellation V101E will change terminals from TraPac to YTI for schedule recovery with expected arrival on November 25, 2024.
- MV NYK Remus V076E will omit Saint John for schedule recovery. It was originally expected to arrive on November 30, 2024.
Atlantic Loop 6 (AL6)
- MV OOCL Europe V202W will omit its Miami call, originally expected to arrive on December 9, 2024.
Atlantic Loop 7 (AL7)
- No schedule updates for this week.
St Lawrence Container Service – Route 1 (AT1)
- No schedule updates for this week.
St Lawrence Container Service – Route 2 (AT2)
- No schedule updates for this week.
Mediterranean Canada Service (MCA)
- No schedule updates for this week.
Mediterranean Gulf Express (MGX)
- No schedule updates for this week.
Turkey East Coast Service (TNE)
- No schedule updates for this week.
Turkey East Coast Express Service (TEX)
- Weeks 48 and 50 East bound will be void sailings, originally expected to arrive in New York on November 30 and December 14, 2024, respectively.
Asia Services
East Coast Asia Loop 1 (EC1)
- Structural omission of Charleston for westbound vessels is scheduled for weeks 47 to 52. The affected vessels include MV HMM Dream V056W, MV Tangier Express V055W, MV Paris Express V031W, MV HMM Victory V054W, MV HMM Garnet V004W, and MV YM Wisdom V021W.
- MV Hong Kong Express V047W will omit its call at Charleston to support schedule recovery. It was originally expected to arrive on December 29, 2024.
East Coast Loop 2 (EC2)
- Due to draft restrictions in Savannah, the MV Al Riffa V028W, MV Tayma Express V023E, and MV Ain Snan Express V034W will be adjusting their rotations to call at Charleston before Savannah. The estimated arrival dates in Charleston are December 12, December 21 and December 25, 2024, respectively.
East Coast Asia Loop 5 (EC5)
- Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
East Coast Asia Loop 6 (EC6)
- No schedule updates for this week.
Pacific Coast Loop 1 (PN1)
- No schedule updates for this week.
Pacific Coast Loop 2 (PN2)
- No schedule updates for this week.
Pacific Coast Loop 3 (PN3)
- MV Alula Express V034W will undergo a change of rotation and will now call Tacoma before Vancouver for schedule recovery. The vessel is expected to arrive in Tacoma on November 27, 2024.
Pacific Coast Loop 4 (PN4)
- No schedule updates this week.
Pacific South Loop 3 (PS3)
- No schedule updates this week.
Pacific South Loop 4 (PS4)
- No schedule updates this week.
Pacific South Loop 6 (PS6)
- MV YM Wellhead V045W will change terminals in both Los Angeles and Oakland. In Los Angeles (LAX), it will shift from TraPac to ITS, while in Oakland, it will move from TraPac to OICT.
Pacific South Loop 7 (PS7)
- Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
- MV YM Wholesome V042W will change its terminal from ITS Long Beach to WBCT in Los Angeles, with an expected arrival on November 23, 2024.
- MV YM Modesty V017W will change its terminal from ITS Long Beach to TraPac in Los Angeles, with an expected arrival on November 26, 2024.
South Pacific Express (PSX)
- No schedule updates this week.
India America Express (TPI / IMX)
- Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
Asia US East Coast Service Loop 7 (AA7)
- Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
LATAM Services
South America East Coast Service (SEC)
- SEC vessels starting with Monte Tamaro V446S, MV Monte Verde V440S, MV Saupe Express V441S, MV Monte Olivia V442S, MV Monte Azul V443S, MV Monte Alegre V444S, and MV RDO Fortune V445S will have a structural omission at Norfolk through the end of December 2024.
- MV Suape Express will phase out from the service in Port Everglades on December 12, 2024. it will perform discharge only at US East Coast while the South bound voyage will be blanked. MV Wieland will phase in the service on December 28, 2024.
California Central America Express Service (CCE)
- No schedule updates this week.
Caribbean Express Service (CES)
- No schedule updates this week.
US Gulf East Coast South America Service (GS1)
- No schedule updates this week.
Transpacific services
North America Westcoast - New Zealand/Australia (WSN)
- No schedule updates this week.
Australia New Zealand via Panama (ANP)
- MV Olga Maersk V450N and MV Maersk Willemstadt V448N will omit Savannah. All Savannah cargo will be discharged in Charleston.
Americas Service Northbound (USW)
- No schedule updates this week.
United States
New York
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: NYC Port Elizabeth l NYC Maher Terminal l NYC Port Liberty Bayonne l NYC Port Liberty New York
- Maximum 3 days waiting time for APMT, 5 days waiting time at Maher Terminals LLC. and up to 5 days at Port Liberty Terminal Bayonne, if vessel cannot work in berth 1.
- Average gates turn times are 39 / 69 minutes for single and double transactions respectively.
- Roadway truck congestion continues to affect the Elizabeth port area, especially at APMT prior 14:00 hrs.
- APMT is preparing for arrival of new cranes next week, which will limit berth availability at berth 84 for a period of at least 2 – 3 weeks.
Norfolk
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: ORF Port of Virginia - NIT/VIG
- Waiting time for a berth is up to 2.5 days this week.
- Average gates turn times are 32 / 49 minutes for single and double transactions, respectively.
- One crane is out of service and is expected to be back working in week 49.
- The waiting time for bigger ships is up to 3 days, while the waiting time for smaller ships is up to 1.5 days.
- Terminal has opened ERD back to 7 days due to lower volumes.
Effective Monday, October 28, 2024, The Port of Virginia will implement the following gate hour adjustments:
- Norfolk International Terminal (NIT) truck gates will open at 05:00 hrs, with an inbound portal closure at 17:00 hrs.
- PRO-PASS mandatory reservation hours at NIT: 05:00 – 14:00 hrs.
- Non-mandatory reservation period begins at 15:oo hrs.
- Final reefer pick-up: 16:30 hrs.
Charleston
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: CHS Wando Welch
- Up to 3 days waiting time for Wando Welch Terminal and 6 hrs. for North Charleston Terminal.
- Average truck turn times are 19 / 18 minutes at Wando Welch Terminal and North Charleston Terminal, respectively.
- Average truck turn time at Leatherman is 27 minutes.
- Dock construction at Wando Welch terminal is reducing berth space from 3 to 2 berths for one year. Berths will Be given on first come, first serve basis. This project will also limit the amount of class 1.1 and 1.2 that can be handled at the terminal during this time.
Savannah
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: SAV Garden City Terminal
- The average waiting time for vessel berth at the terminal is 1.5 days for class 1 vessels and 2.5 days for class 2.
- Average gate turn times are 32 / 51 minutes for single and double transactions, respectively.
- Import dwell time is 3 days. Export dwell time is 4.7 days.
- Rail dwell time is 1.2 days.
Houston
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: HOU Bayport Container Terminal
- No waiting time for vessel berthing at Barbours Cut terminal and Bayport Container Terminal.
- Average gate turn times at Barbours Cut Container Terminal are 32 / 51 minutes for single and double transactions and 40 / 61 minutes for single and double transactions at Bayport Container Terminal.
- Loaded import dwell is 3.5 days at Barbours Cut and 3.3 days at Bayport.
Oakland
- No waiting time at Oakland Int’l Container Terminal (OICT) and at TraPac.
- Average import deliveries can take up to 5.4 days at TraPac and 3.5 days at OICT.
- Average gate turn times are 78 / 83 minutes for OICT and TraPac respectively.
- Port of Oakland has started a bollard and fender replacement project at OICT, starting with Berth 55 through Berth 59. Project expected to finish at the end of Q4 2024. (Berth 55 &56 is now complete and work has moved to Berth 57).
- All terminals will be closed on November 28, 2024.
Seattle - Tacoma
- No waiting time at Husky and Washington United terminal at Tacoma. No waiting time in Seattle.
- Import rail dwell are 3 days at Husky, 3 days at Washington United Terminal and 3 to 5 days at T18.
- The average gate turn times are as follows: 36minutes for T18, 26 minutes for Washington United Terminal, and 54 minutes for Husky.
- T18 will be closed on Nov 22, 2024. All terminals closed on November 28, 2024.
Los Angeles/Long Beach
You can find the most up-to-date information and port opening hours from the affected terminals by following the links: Los Angeles, CA: LAX Trapac l LAX Yusen Terminals l LAX APM l LAX West Basin Container Terminal and Long Beach, CA: LGB International Transportation Service l LGB Long Beach Container Terminal
- All terminal gates are running as published and in line with Pier Pass program.
- Port of Los Angeles dwell time for local import cargo is 3.2 days, on-dock rail dwell is 6.6 days and import units on street is averaging at 3.6 / 5.8 days for 20 ft and 40+ ft containers respectively. Additional details can be found here.
- Port of Long Beach dwell times for local imports are starting to go up to 5-9 days, average terminal gate turn time is between 22-68 minutes, depending on the terminal. Additional details can be found here.
Canadian West Coast ports - Please see our Live Tracker for more information on the work stoppage in Vancouver and Montreal. Looking for dwell times in Canada? - Follow the link here.
Canadian ports resume operations, recovery in progress.
Vancouver and Prince Rupert:
Operations at all marine terminals in Vancouver and Prince Rupert are demonstrating robust productivity. Railcar supply from both CPKC and CN Rail remains strong, supporting recovery efforts. Clearing the backlog of vessels is anticipated to take an additional 2–3 weeks.
Montreal:
While terminal productivity in Montreal is high, challenges persist with railcar supply and labor shortages across various rail gangs. Terminals are diligently addressing the backlog, with full operational recovery expected within the next two weeks. We remain committed to keeping you informed of any significant developments. Please refer to our Live-Tracker for more information.
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GCT Delta Port
- Terminal utilization at 85% and vessels are experiencing berth delays of 4-6 days.
- Import rail dwell times are 7.1 days. Dwell times are expected to remain in this range for the next 7-14 days based on ongoing recovery from the previous work stoppage.
DPW Centerm
- Yard utilization has stabilized to 67%, with vessels experiencing berth delays of 3-5 days.
- Import rail dwell is 8 days and it is expected to to remain in this range for the next two weeks as the terminal continues to recover from the previous work stoppage.
Prince Rupert
- Yard utilization is low at 66% however there are delays of 3-4 days for vessels to berth alongside.
- Import rail dwell is 3.2 days and should remain in this range for the foreseeable future as railcar supply remains strong.
Montreal
- All terminals in Montreal are fully operational. As recovery from the recent work stoppage continues, we are not experiencing any berth delays and ships are starting operations upon arrival.
- Current rail dwell is 6.7 days as railcar supply is not stable. We expect this number to remain high over the next 7 days as recovery continues.
Saint John
- Vessels arriving in Saint John are experiencing delays due to previous delays in the schedule.
- Terminal utilization is currently at 58%.
- Import rail dwell times are presently 6.7 days. Despite increased volumes over the past two weeks, the dwell time is expected to remain in this range, further improving over the next 7 days.
Halifax
- Vessels continue to arrive in Halifax off proforma, mostly due to weather over the North Atlantic.
- Import rail dwell is at 5.6 days as both terminals struggle with congestion.
Chassis Pools
- Minneapolis / St. Paul - Constrained on 40’ chassis.
- Cleveland – Deficit on 40’ chassis.
- Louisville – Deficit on 20’ and 40’ Chassis.
Intermodal Operations
We can secure truck power within 1-3 days for majority locations which includes marine terminals, rail ramps and depots.
For updated information on ramps, please visit our Rail provider websites for service updates, embargo, and any restriction details.
- Canadian Pacific RR
- Canadian National RR (CN)
- Union Pacific RR (UP)
- System map
- Index
- CSX RR
- Norfolk Southern RR (NS)
- Burlington Northern Sante Fe RR (BNSF)
- Locations small map
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Locations large map
Invoice payments and Original Bill of Lading remittances are to be redirected to the following address: Hapag-Lloyd (America) LLC - 3 Ravinia Drive, Suite 1600, Atlanta, GA 30346
Important Changes to EU Customs Advanced Filing
As you may have seen on our website, significant changes are coming to the EU Customs Advanced Filing. To assist with your cargo planning, here’s a quick reminder of the key updates: First update / Second update / Third update
For any questions, please visit our FAQ section on the website and click the tab titled USA.
Changes to Manifest Amendment Fee structure
Thanks to your feedback, we have reevaluated the parameters of our Manifest Amendment Fee structure to align with your needs and expectations. Therefore, from August 16, 2023, we have implemented the following structure:
- Bill of Lading amendments prior FCL port cutoff will not incur a charge.
- Bill of Lading amendments post FCL port cutoff and up to the vessel's sailing will incur a fee of USD 25 per amendment.
- Bill of Lading amendments after vessel departure will incur regular manifest amendment fees of USD 130 per amendment.
- For Change of destination (COD) requests please use our e-form.
- Please check our local website for additional local solutions and information.
- You can do all your transactions digitally – from placing a booking to sending shipping instructions. Booking amendments can be made through our below-listed e-Booking channels:
- Bilateral EDI connection between ERP systems
- Integration with portals (INTTRA / GT Nexus / Cargosmart)
- Hapag-Lloyd booking amendment form
- To access our new web-based dispute tool, please click here. This comes with the following improvements for you:
- Quick and easy, one step web-form submission. Excel downloads and emails no longer needed!
- Provision to upload supporting documentation, select Import or Exports, Merchant Haulage, Carrier Haulage or Port CIT.
- Mandatory invoice field ensures that a dispute is captured correctly.
- Clearer definitions for dispute and charge types to assist with an expedited response.
- Turn time for dispute handling is 15 business days from submission to settled.
- To monitor your shipments, please use the Hapag-Lloyd Navigator, our new one-screen dashboard with real-time view on all your shipments. Alternatively, visit our Online Business Suite for vessel/container/booking status and sailing schedules information.
- For faster BL release at destination, you can switch from OBL to SWB; however, we do understand that this is not always possible.
- If you require any assistance, please do not hesitate to contact your local customer service representative in Atlanta, Long Beach and Canada. Remember to view our case management video below that explains the process for managing your communication with our centers.
Mandatory online Bill of Lading amendment
Here’s an important change that will improve your experience with Hapag-Lloyd North America*.
From June 1, 2023, we will no longer accept manual draft approvals and corrections. With this change, the email addresses [email protected] and [email protected] will no longer be monitored.
From June 26, 2023 onwards, we will transition to a faster, more efficient, and secure process for managing draft approvals and corrections. Although it may require an adjustment to your current processes, our user-friendly website is easy to navigate. Submit document corrections and approvals online for real-time updates on document status. Our correction team will email you immediately if there are delays, eliminating the need for follow-ups.
To get started: Simply click on the link in your notification email or log into the Bill of Lading draft (BL) approval web solution directly. From there, you can approve your BL draft in seconds, if it’s correct. If you require a correction, you can edit it and return it to us and you will receive a new BL draft shortly. Please note that we will release the BL or Sea Waybill once the vessel has sailed.
We understand that this change may require an adjustment to your current processes, but we want to assure you that our online platform is user-friendly and easy to navigate. To learn more, watch our step-by-step video tutorial. By submitting all documentation corrections and approvals through our website, you can benefit from real-time updates on the status of your documents.
Here's a quick guide on how to use the BL Draft Approval web solution:
- To use the new BL Draft Approval web solution, access the link in your notification email that leads you straight to your BL Draft on the Hapag-Lloyd web page or log into the BL Draft Approval web solution
- If your BL Draft is correct, you can approve it with just one click. If you need to request a correction, edit it, and return it to us. You will receive a new BL Draft shortly. Please note that we will release the bill of lading or sea waybill once the vessel has sailed.
The status of your amendments can be tracked on our website. If a delay is expected, our correction team will contact you immediately by email, so you do not need to do any follow-ups. If you should require additional information or have questions, please feel free to reach out to our customer service team at your location, who will guide you based on your individual situation.
* The US and Canada are part of Hapag-Lloyd's Region North America. Please note that the scope of Region North America includes USA and Canada. However, USA does NOT include bookings or documents handled by our Los Angeles office.
Inland and Special Cargo solutions
Region North America Inlands
We are committed to providing you with the best inland transportation solutions, making sure your cargo is delivered safely, on-time, and cost effectively. With our comprehensive network and expertise in handling your cargo, you can trust us to manage all your transportation needs from port to door, ensuring peace of mind throughout the journey.
Stay connected with us for the latest updates. To learn more, click
here
For Carrier Haulage moves please submit the Delivery Order via our website here.
Lazaro Cardenas - Mexico's Pacific Gateway
Speed and reliability are paramount in today's market. Through our direct link, your cargo enjoys swift transportation to inland destinations, avoiding congested ports and rail hubs. Tailored to meet your cargo needs, our collaboration with Canadian Pacific Kansas Rail (CPKC) offers a direct and efficient solution.
Our upgraded service broadens your access options by providing a fixed intermodal on-dock rail route originating from Lázaro Cárdenas, Mexico. With a dependable cross-border exchange in Laredo, Texas, and seamless northbound rail connections to the U.S. Gulf and Midwest rail ramps, we ensure your cargo reaches its destination reliably and on time.
To learn more, click here
Hapag-Lloyd's collaboration with NCB
We are excited to introduce our partnership with the National Cargo Bureau (NCB) to offer you remote hazardous container inspections in North America. This innovative solution allows for easy and free-of-charge inspection of your Hapag-Lloyd hazardous containers for compliance with regulations and standards, from the comfort of your own facility.
To learn more, click here
To request for an appointment, click here
Introducing SmartStacks - Hapag-Lloyd and IMC's dray-off solution in Savannah
Hapag-Lloyd North America in collaboration with IMC, introduces SmartStacks, a revolutionary data-based cargo handling system that streamlines the shipping process, increases container throughput, enhances cargo security, and optimizes space utilization.
On-dock service at Port Houston via Union Pacific
Discover seamless inland transportation with Hapag-Lloyd and Union Pacific! Trust us to deliver your cargo from port to door, ensuring peace of mind throughout the journey. Union Pacific's new on-dock service connects the Barbours Cut Container Terminal at Port Houston to key areas, including Denver, Salt Lake, Oakland, Los Angeles, and El Paso.
To learn more, click
here
Tank Container Charge Implementation by Georgia Port Authority at Savannah, GA
Starting October 1, 2023, the Georgia Port Authority (GPA) will be adding a new fee for tank containers at $125 per tank container. This applies to empty or full tank containers moving to/from Savannah, GA.
To learn more, click here
Here’s an update on rail routes for Hapag-Lloyd shipments
We would like to inform you about upcoming changes to the rail routes for Hapag-Lloyd shipments in the United States, which may impact your deliveries. Unfortunately, our partners at Norfolk Southern have decided to close certain options for rail routes, with these adjustments taking effect from February 19, 2024. Please be aware of the following changes:
Birmingham to/from Savannah & Charleston:
We have signed contracts with the CSX rail line, reopening the lane for Savannah to/from Birmingham. The CSX rail line extends to Bessemer, AL, which is just 20 minutes from Birmingham.
New Orleans to/from Savannah & Charleston:
Contracts with the CSX rail line have allowed us to reopen the lane for Savannah to/from New Orleans. Currently, there is no alternative for Charleston.
Greensboro to/from Norfolk:
Unfortunately, we do not have an alternative rail route for this option. We recommend Carrier Haulage as the alternative.
Louisville, Chicago, Cincinnati to/from Savannah & Charleston:
Shipments to these inland locations will now go through the port of Norfolk and New York. There are no alternative routes via Savannah or Charleston. Update - Please be informed that the route Louisville to/from Charleston is now available with rail provider CSX.
Memphis, Atlanta, to/from Jacksonville:
We do not have an alternative rail route for this option. Carrier Haulage is recommended as the alternative.
All the above rail routes are currently in effect, and we are not accepting new bookings until further notice. We understand the importance of a smooth and reliable transportation experience for your shipments. We sincerely apologize for any inconvenience these changes may cause. Rest assured, we are fully committed to identifying suitable alternatives and will keep you informed of any further developments.
Please see below our Live-Tracker of the ongoing situation at the Port of Montreal
Updated on November 22, 2024 - While terminal productivity in Montreal is high, challenges persist with railcar supply and labor shortages across various rail gangs. Terminals are diligently addressing the backlog, with full operational recovery expected within the next two weeks.
Updated on November 21, 2024 – Please find here status of vessels at the port of Montreal.
Updated on November 19, 2024 – All operations in Montreal have resumed since November 16, 2024 at 0700HRS. Operations are fluid and we are seeing strong productivity on terminal. Our teams continue to closely monitor the situation and we are committed to keeping you informed of any significant developments. Please find here status of vessels at the port of Montreal.
Updated on November 15, 2024 - Montreal operations on the East Coast will resume on Saturday, November 16, 2024, at 07:00 hrs. Our teams are closely monitoring updates from the authorities, and we are committed to keeping you informed of any significant developments. Please find here status of vessels at the port of Montreal.
Updated on November 14, 2024 - As our teams await further details from the authorities with respect to resuming operations in Montreal, Hapag-Lloyd is actively reviewing our structured recovery plan. We will provide an update as soon as possible. As it stands, here is a status of vessels affected by the situation in Montreal.
Updated on November 13, 2024 - Please find here status of vessels affected by the ongoing work stoppage at the port of Montreal.
Updated on November 12, 2024 - Labour Minister Steven MacKinnon announced steps to end recent disruptions at ports in Montreal, Vancouver, and Prince Rupert. The Minister has directed the Canada Industrial Relations Board (CIRB) to require all parties to resume operations and to begin a binding arbitration process to resolve outstanding issues. The British Columbia Maritime Employers Association (BCMEA) and the Maritime Employers Association (MEA) will follow these directions from the CIRB to restore safe and stable operations as quickly as possible.
We will also work closely with our rail partners on a coordinated resumption plan. We are monitoring the situation closely and are committed to keeping you updated on any significant developments as they arise.
Updated on November 12, 2024 - Please find here status of vessels affected by the ongoing work stoppage at the port of Montreal.
Please also find below updated dates and guidelines with respect to demurrage & detention application during work stoppage in Montreal.
For Exports (no updates):
- Demurrage: We will pause the demurrage charges as of Friday, November 1, 2024.
- Detention: Detention charges will also be paused as of Friday, November 1, 2024.
For Imports (updated):
- Demurrage: We will pause the demurrage charges as of Saturday, November 2, 2024, since there are currently no vessel calls.
- Detention: Detention charges will also be paused starting Saturday, November 2, 2024, due to the lack of vessel calls and closed ramp acceptance.
Updated on November 11, 2024 - Since a settlement was not reached between the parties, the lockout began on Sunday, November 10, at 21:00 hrs and remains in effect until further notice.
Updated on November 8, 2024 - The Maritime Employers Association (MEA) has issued a work stoppage notice to the Canadian Union of Public Employees (CUPE 375), which will affect all container terminals in Montreal. Barring a settlement in the intervening period, this work stoppage is set to begin on Sunday, November 10, at 21:00 hrs. and will remain in effect until further notice. During this period, longshore activities will be suspended at both Termont and Montreal Gateway Terminals (MGT), with trucking and rail services closed from 15:00 hrs. on November 8 until 07:00 hrs. on Tuesday, November 12, 2024 at least. Please find here the status of vessels (updated November 8, 2024) affected by the ongoing work stoppage at the port of Montreal.
Updated on November 5, 2024 - Please find here the status of vessels (updated November 5, 2024) affected by the ongoing work stoppage at the port of Montreal.
Effective immediately, all rail lanes from the U.S. to Montreal are now closed.
Please find below dates and guidelines with respect to demurrage & detention application during work stoppage in Montreal.
For Exports:
- Demurrage: We will pause the demurrage charges as of Friday, November 1, 2024.
- Detention: Detention charges will also be paused as of Friday, November 1, 2024.
For Imports:
- Demurrage: The truck gate at Montreal Gateway Terminals (MGT) remains open, so demurrage charges will still apply. However, we will pause demurrage charges for import shipments related to Termont.
- Detention: Detention charges will continue to apply, as MGT and other depots remain operational.
Updated on November 4, 2024 - Please be advised that MGT has announced a suspension of rail operations starting November 5, at 7 a.m. EST. Truck gates will remain open between 07:00 hrs - 23:00 hrs.
Montreal Longshoremen announce indefinite strike at Termont Terminals - The union representing longshoremen at the Port of Montreal (CUPE 375) has announced an indefinite strike starting on Thursday, October 31, at 11:00 hrs. This strike will impact container terminals operated by Termont (Masionneuve and VIAU), halting all terminal, rail, and truck gate operations. There is currently no indication of when the strike will conclude.
- CN update - Effective Tuesday, November 5th, at 7:00 AM, Montreal Gateway Terminal (MGT) rail operations at both Cast and Racine facilities will be suspended until further notice. This action is due to operational constraints and uncertainty arising from the ongoing renewal of the Montreal Longshoremen collective agreement. As a result, CN will suspend and remove all capacity at their inland terminals for exports destined for Cast and Racine until further notice.
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Please see below our Live-Tracker of the ongoing situation at the Ports of Vancouver and Prince Rupert.
Updated on November 22, 2024 – Operations at all marine terminals in Vancouver and Prince Rupert are demonstrating robust productivity. Railcar supply from both CPKC and CN Rail remains strong, supporting recovery efforts. Clearing the backlog of vessels is anticipated to take an additional 2–3 weeks.
Updated on November 19, 2024 – All marine terminal operations in Vancouver and Prince Rupert have resumed since November 15 at 0100HRS. Operations are fluid and we are seeing strong productivity on terminal. Our teams continue to closely monitor the situation, and we are committed to keeping you informed of any significant developments. Please find here the status of vessels at the ports of Vancouver and Prince Rupert.
Updated on November 14, 2024 - The labor dispute affecting Canada's West Coast ports has been resolved, with workers scheduled to return to their duties on Thursday, November 14, 2024, at 4:30 PM PST. However, terminals require additional time to fully resume operations. Consequently, regular terminal and vessel activities are expected to recommence on Friday, November 15, 2024, in the morning. Please note that while operations are set to resume, there may be initial delays as terminals work through backlogs and restore normal service levels.
Please find here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.
Updated on November 12, 2024 - Labour Minister Steven MacKinnon announced steps to end recent disruptions at ports in Montreal, Vancouver, and Prince Rupert. The Minister has directed the Canada Industrial Relations Board (CIRB) to require all parties to resume operations and to begin a binding arbitration process to resolve outstanding issues. The British Columbia Maritime Employers Association (BCMEA) and the Maritime Employers Association (MEA) will follow these directions from the CIRB to restore safe and stable operations as quickly as possible.
We will also work closely with our rail partners on a coordinated resumption plan. We are monitoring the situation closely and are committed to keeping you updated on any significant developments as they arise.
Updated on November 11, 2024 - The BCMEA and ILWU Local 514 met separately with the FMCS; however, no progress was made in the discussions. Consequently, the FMCS has concluded the mediation, and no further meetings are scheduled at this time. As a result, the lockout remains in effect. Please find here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.
Updated on November 8, 2024 - Please find here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.
Updated on November 4, 2024 - The strike in British Columbia began earlier today, leading to a complete suspension of port operations at both container terminals in Vancouver and at the terminal in Prince Rupert. At this time, the duration of the work stoppage remains uncertain. Please find here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.
- Terminal Operations: As of November 4, 2024, 8:00 a.m., the Vancouver and Prince Rupert Port Terminals are fully closed due to strike action by ILWU Local 514. All vessel, yard, and rail operations are currently halted. Additionally, the BCMEA coastwide lockout will commence today at 4:30 p.m. PST and will remain in effect until further notice.
- Rail Operations: Effective immediately, all export loads and pre-billed empty containers bound for the Port of Vancouver will no longer be accepted at inland rail ramps.
Please find below dates and guidelines with respect to demurrage & detention application during work stoppage in Vancouver and Prince Rupert.
For Exports:
- Demurrage: We will pause the demurrage charges starting Monday, November 4, 2024, until we receive confirmation of when operations will resume.
- Detention: Detention charges will also be paused starting Monday, November 4, 2024, until we get further updates on reopening.
For Imports:
- Demurrage: We will pause the demurrage charges starting Monday, November 4, 2024.
- Detention: Detention charges will continue to apply as return options remain available in Vancouver.
ILWU514 announce 72 hr. strike notice for terminals in Vancouver and Prince Rupert - The Longshore Workers Union (ILWU514) has issued a 72-hour strike notice to the BCMEA, with strike actions set to begin on Monday, November 4, 2024, at 8:00 a.m. PST. This strike will impact all container terminals in Vancouver and Prince Rupert, shutting down vessel, rail and truck operations. In response, the BCMEA has issued a coastwide lockout notice, effectively shutting down both ports beginning November 4, 2024, to ensure an orderly and safe wind-down of operations. There is no timeframe for when this situation may be resolved. During this period, vessels will be held off berth, and we will collaborate with our partners to explore possible alternatives. We are committed to keeping you informed of any significant developments as they occur.
- CPKC update - Due to the work disruption, all export loads and pre-billed empties destined for the Port of Vancouver will not be accepted, effective 11:59 (am) local time on November 4, 2024. Non-billed marine empties are still being accepted.
- CN update - CN will be suspending all international intermodal capacity at their inland terminals (including CSX & NS interchange traffic from Ohio Valley) on Monday November 4, 2024, for exports destined for Prince Rupert, Robbank, Centerm, Vanterm, and Fraser Surrey Docks. This will help with a safe & orderly shutdown of trains destined to BC ports.
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