Hapag-Lloyd is pleased to introduce T-Mining’s Secure Container Release in the Port of Rotterdam on October 1st, 2022.
This is part of our continuous efforts to make the supply chain more secure.
Secure Container Release (SCR) is a platform developed by Information Technology company T-Mining. Commercial releases coming from the shipping line are distributed in a safe manner via blockchain and provided to the First Release Party (FRP). The FRP can re-transfer the release to the next party in the logistics chain. This can be another forwarder, but in most cases it will be the transport company.
During the phased rollout, containers are still to be picked-up with the traditional system of pincodes. In the near feature, trucking companies who receive release rights can generate a digital pick-up right once they assign the transport to a specific driver. A truck driver is assigned through his CargoCard ID, which is also used to access terminals in the Port of Rotterdam. Release rights for barge and rail pick-up will work based on company identification.
Onboarding process Secure Container Release
In order to get started with SCR, the following steps have to be followed:
Step 1: Get invited
Fill below form to request an invitation. You will then receive an e-mail from SCR to start your onboarding.
Step 2: Onboard your company
In the e-mail, a unique link provides access to the online onboarding. Your general SCR administrator account will be created and the ID-wallet software, which is needed for additional security, shall be provisioned. After a password has been set, you are now ready to start using SCR.
It is highly recommended to create separate accounts for colleagues.
New users can be added via https://admin.securecontainerrelease.com/organization/users.
In addition, make sure to connect with companies you do daily business with.
This can be done at https://admin.securecontainerrelease.com/organization/connections.
Step 3: Start using SCR
The commercial releases from Hapag-Lloyd can be managed in the SCR application. When you access https://app.securecontainerrelease.com/, all releases via the Port of Rotterdam and Port of Antwerp can be found at a glance. The releases could either be re-transferred or retrieved, so these can be further handled.
News & Customer Information
To familiarize with SCR, Hapag-Lloyd shared additional information and supportive materials:
| Titre | Pages | Diemension | Langue | |
|---|---|---|---|---|
| Customer letter Secure Container Release for the Port of Rotterdam | 4 | 182.2 KB | English | |
| T-Mining guideline Secure Container Release web application | 22 | 2.4 MB | English | |
| T-Mining guideline Secure Container Release admin area | 13 | 2.8 MB | English | |
| Switch ID-wallet from T-Mining cloud to Windows/Linux server | 3 | 86.2 KB | English | |
| T-Mining's Secure Container Release brochure | 13 | 3.2 MB | English |
FAQ
For your reference, we have listed below a number of Frequently Asked Questions (FAQ's) concerning SCR:
Due to security reasons, you cannot register online for the Secure Container Release platform.
To register, you need to receive an invitation from either the shipping line or your client.
If you already have an account, you do not need to register again. You will be linked by Hapag-Lloyd and start receiving release rights in Secure Container Release.
Your vendor is still using pincodes? Not an issue. You can still generate pincodes via the Secure Container Release platform towards your vendor. You will only receive release rights from Hapag-Lloyd.
No, Hapag-Lloyd or any other shipping line cannot see your pincodes. Hapag-Lloyd will only be able to transfer release rights.
Secure Container Release offers both a free basic product and a paid premium product with additional services, as well as API solutions. More information can be found on https://www.securecontainerrelease.com/scr-premium.
Yes, the platform Secure Container Release has options to onboard companies from multiple countries. You will need an invite to onboard.
No, Hapag-Lloyd aims for a strict pincode free release process after October 1st, 2022, for the Port of Rotterdam. The same procedure will apply for the Port of Antwerp from February 28th, 2023, on forwards.
In this case, the trial period of Secure Container Release has expired. The administrator(s) of your company received multiple reminders from T-Mining to either extend the premium product or switch to the basic product. When no follow-up actions have been taken, your account will be inactivated.
If you are expecting import shipments via the Port of Rotterdam on the short term, it is recommended to purchase the premium product for one month. This can be done via https://app.securecontainerrelease.com/order. As such, you will re-gain access to Secure Container Release within a matter of minutes.
Kindly take note the premium product could be cancelled on a monthly basis. In the meantime, the switch to the basic product, which is free of charge, can be arranged. To make this happen, your company’s ID-wallet has to be transferred from the T-Mining cloud to an inhouse server. Under tab News & Customer info, guideline “Switch ID-wallet from T-Mining cloud to inhouse server” can be found. It is suggested to include your IT-department in order to speed up this process.
Lastly, make sure to schedule an appointment with the Support team of T-Mining via the contact details below. These will further assist you on this matter.
When setting-up Secure Container Release, it is highly recommended to create separate accounts for colleagues as well. This can be done via https://admin.securecontainerrelease.com/organization/users. If a colleague is unavailable, then there's always a back-up.
When this has not been done yet, please reach out to the Support team of T-Mining. They will inform you who the current administrator is and add new ones if required.
If you would like to get in contact with T-Mining's Support team, this can either be via:
- Chat: access https://app.securecontainerrelease.com/ and open the icon at the right side of your screen.
- E-mail: address [email protected] can be used for further assistance.
- Phone: Belgian customers could ring 078 31 29 00. For international customers, phone number +32 3 376 09 69 is made available.
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