At the 'List of Requests' page you find all your recent bookings.
They will be categorised as follows:
- List of non-completed booking requests
- List of submitted booking requests
- List of confirmed bookings.
Security
As a Hapag-Lloyd online business user you will only be permitted to view bookings / booking requests which involve your organisation as customer.
All related data will not be divulged to parties that are not directly involved within the booking and its process.
To search for a specific booking, please input the customer reference, a location of the booking or booking number and press 'Find'.
Entry field: Customer reference
Please insert the customer reference you provided at the time of booking. This will form the basis of the search criteria and will display all booking requests containing these details.
Entry field: Location
Please insert one or more of the locations provided at the time of booking which can consist of Start of Transport, Port of Loading, Port of Discharge or End of Transport. This will form the basis of the search criteria and will display all booking requests containing these details.
Entry field: Booking number
Please insert the Hapag-Lloyd booking reference.
Note: This will only be available for submitted and confirmed bookings.
Check box: Only my bookings
Check this box to view booking requests created by yourself only alternatively leave unchecked to view all booking requests created by your organization.
Here you can see all booking requests that have not been completed or submitted to Hapag-Lloyd subsequently they will not have been allocated a booking reference. From here you have the option to complete and submit as required or use to form the basis of a copy booking.
Column: Customer Reference
The customer reference provided at the time of booking.
Note: There can be more than one booking / booking request with the same booking reference.
Column: Start Location / Port of Loading
The start location / Port of loading provided at the time of booking.
Column: Vessel Departure
The Vessel departure date selected at the time of booking.
Column: Vessel
The Vessel selected at the time of booking.
Column: Port of Discharge / End Location
The Port of discharge / End location provided at the time of booking.
Column: Creation Date
The date the booking was created.
Column: Create by
Name of the person who created the booking.
Button: Complete
If you want to complete a booking request from this list, please check the respective checkbox followed by the ‘Complete’ button you will be then taken back to where the booking was left.
Button: Copy Booking
If you wish to copy a booking request from this list, please check the respective checkbox followed by the ‘Copy’ button.
Button: Delete
If you wish to delete a booking request from this list, please check the respective checkbox followed by the ‘Delete’ button.
Here you can see all booking requests that have been completed and submitted to Hapag-Lloyd, from here you have the option to copy a booking.
Column: Booking Number
The booking reference that has been assigned to this booking / booking request by Hapag-Lloyd.
Column: Customer Reference
The customer reference provided at the time of booking.
Column: Start Location / Port of Loading
The start location / Port of loading provided at the time of booking.
Column: Vessel Departure
The Vessel departure date selected at the time of booking.
Column: Vessel
The Vessel selected at the time of booking.
Column: Port of Discharge / End Location
The Port of discharge / End location provided at the time of booking.
Column: Creation Date
The date the booking was created.
Column: Create by
Name of the person who created the booking.
Button: Booking Request Details
If you want to view the data of a submitted booking request you can do that by checking the respective checkbox followed by the Booking Request Details button.
Button: Update Booking
Use Update Booking if you want to refresh and update an already submitted booking and make adjustments.
The already filled information will be adopted.
Update Booking is based on the shipment data which is already stored in FIS.
It is only possible to update bookings which have a valid and not expired contract number.
NOTE: DG Details will not be adopted.
Button: Copy Booking
If you want to copy the data of a submitted booking request you can do that by checking the respective checkbox followed by the Copy button.
Note: All tabs containing data that expired and needs updating will be marked with an red asterisk.
Here you can see all booking requests that have been confirmed by Hapag-Lloyd, from here you have the option to copy a booking.
Column: Booking Number
The booking reference that has been assigned to this booking / booking request by Hapag-Lloyd.
Column: Customer Reference
The customer reference provided at the time of booking.
Column: Start Location / Port of Loading
The start location / Port of loading provided at the time of booking.
Column: Vessel Departure
The Vessel departure date selected at the time of booking.
Column: Vessel
The Vessel selected at the time of booking.
Column: Port of Discharge / End Location
The Port of discharge / End location provided at the time of booking.
Column: Creation Date
The date the booking was created.
Column: Created by
Name of the person who created the booking.
Button: Booking Request Details
If you want to view the data of a booking request you can do that by checking the respective checkbox followed by the ‘Booking Request Details’ button.
Button: Update Booking
Use Update Booking if you want to refresh and update an already submitted booking and make adjustments.
The already filled information will be adopted.
Update Booking is based on the shipment data which is already stored in FIS.
It is only possible to update bookings which have a valid and not expired contract number.
NOTE: DG Details will not be adopted.
Button: Copy Booking
If you want to copy the data of a submitted booking request you can do that by checking the respective checkbox followed by the ‘Copy’ button.
Note: All tabs containing data that expired and needs updating will be marked with an red asterisk.
Button: Shipment Details
If you want to view the data of a confirmed booking request you can do that by checking the respective checkbox followed by the Shipment Details button.
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