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To avoid cargo stoppage, diversions, and extra costs not factored in initially, please ensure that all rail shipments comply with the rail matrix weight acceptance system below for both CP and CN for Canada.

This document is a weight guideline for rail carriage in Canada, listed per Port of Load and Discharge (POL / POD) along with available surcharges. The rail matrix weight acceptance system determines the maximum weight that can be safely transported on the respective a rail lines.

Please take note of the weight limitations and surcharges before booking any shipments with an inland component.
For any deviation from the maximum weight allowance, the following will occur:

• Export: Container ingate will be impossible or the container will be stopped at the rail head, all costs associated with this action will be in the cargo’s account
• Import: The transport will be terminated immediately at the Port of Discharge ( POD) and all costs associated with this action will be in the cargo’s account

Pour éviter l'interruption de service de votre marchandise par rail et des coûts additionnels imprévus, veuillez-vous assurer que tous les envois ferroviaires sont conformes au système d'acceptation des poids de la matrice ferroviaire ci-dessous, tant pour CP que pour CN au Canada.

Ce document est un guide de poids limite pour tout transport ferroviaire au Canada, répertorié par port de chargement et de déchargement (POL / POD) ainsi que les surtaxes potentielles. Le système d'acceptation des poids de la matrice ferroviaire détermine le poids maximum pouvant être transporté en toute sécurité sur l’ensemble des lignes ferroviaires que nous desservons.

Pour toute déviation par rapport à la tolérance de poids maximale, les conséquences suivantes se produiront :

• Exportation : L'entrée au terminal du conteneur sera impossible ou le conteneur sera arrêté à l’embarquement du train, tous les coûts associés à cette opération seront imputables au compte du client en défaut.
• Importation : Le transport sera immédiatement interrompu / termine au port de déchargement (POD) et tous les coûts associés à cette fin de service seront imputables compte du client en défaut.
   

Please use the below link to request a container's Last Free Day – LFD. This tool is intended to improve the timing of information given to our customers and offer transparency on LFD; expediting cargo release.

Please use the below link to submit your delivery instructions for import carrier haulage shipments with door delivery within the Canada. This new e-form will allow the submission of complete and accurate door delivery information as well as delivery contact details.

In this section we provide guidance on Empty Return Depots for main locations in Canada, showing preferred depots for various container equipment types.“ We appreciate if you could use this overview to determine best redelivery depot for our empty containers.

Please note ISO Abbreviation Codes for main equipment types are explained in our “Container Type Groups” overview.

Calgary

Edmonton

Halifax

Montreal

Regina

Saint John, New Brunswick

Saskatoon

Toronto

Vancouver

Winnipeg

PayCargo
Paycargo offers centralized visibility, a payment approval & tracking system, multiple payment options, and 24/7 access. Payments are posted within 3 hours of receipt.

Invoice payments via PayCargo ensure the fastest cargo release.

To begin viewing your account online and make your payments electronically, please login or register for free by visiting
https://paycargo.com/vendors/hapag-lloyd/

For Paycargo payments, you need to have a USD account with a Canadian bank institution.

Wire / ACH Payment
Payments via Wire / ACH are an alternative option. Please note the longer processing time frame (up to 48 hours):
Our bank information for USD funds is as follows:

Intermediary Bank:
J.P. Morgan Chase Bank, N.A.,
4 New York Plaza Floor 15
NY, NY 10004
USA
SWIFT BIC: CHASUS33
ABA Number: 021000021

Beneficiary:
Hapag-Lloyd (Canada) Inc.
3400 boul. De Maisonneuve West Suite 1200
Montreal, Quebec H3Z 3E7

Beneficiary Bank:
JP Morgan Chase Bank, N.A.,
66 Wellington Street West
Toronto, Ontario M5K 1E7

Swift BIC: CHASCATTCTS
Account Number: 4666133210
Bank No: 270
Transit No: 00012

Our bank information for CAD funds is as follows:
Intermediary Bank:

Royal Bank of Canada,
180 Wellington Street West
Toronto, Ontario M5J 1J1
Swift BIC ROYCCAT2

Beneficiary:
Hapag-Lloyd (Canada) Inc.
3400 boul. De Maisonneuve West Suite 1200
Montreal, Quebec H3Z 3E7

Beneficiary Bank:
JP Morgan Chase Bank, N.A.,
66 Wellington Street West
Toronto, Ontario M5K 1E7

Swift BIC: CHASCATTCTS
Account Number: 4666133101
Clearing Code: 027000012
Bank No: 270
Transit No: 00012

Manual Check Fee
Effective November 16, 2020, for our customers who choose to continue to send us manual checks in Canada, a Manual Check Fee (MCP for prepaid or MCF for collect) of US$ 50 per check will apply. The final responsibility for this fee is the merchant as defined in our bill of lading.

Canada - Payment Terms - Freight “Prepaid” and “Collect”
This is a PDF download, attached file, same showing today under Payments
Customer_Letter_Canada_Payment_Terms.pdf

Remittance
Payment remittance details are to be sent to [email protected]. Please ensure to include the invoice number(s) when remitting your details as well as your company name and total amount you’re paying in the subject line. Time frame for processing wires is up to 48 hours. Kindly note that failure to submit correct remittance details may result in delays in posting payments and releasing of cargo.

Find Terminals, Depots, and Rail Ramps in the USA and Canada. Click the top left corner for additional information and filters. The map includes details such as pickup/return locations, ocean terminals, rail ramps, depots, FIRMS codes, weight limits, truck power, website links, free time rules, port websites, urgent updates, loading ports, and available routing options. It's a comprehensive resource for efficient cargo transportation in North America.