With reference to the Customer NEWS published on May 12, 2021 concerning the Booking Cancellation Fee (BCF), please be informed about following changes starting as of August 14, 2021.
We encourage you to inform us about your booking cancellation before the aforementioned timeline. It will help us to increase the transparency and provide us with higher flexibility to better serve your space requirement.
If you should require additional information, please contact our customer service team at your location who will guide you based on your individual situation.