What's New in the Online Business Suite

October 2024

A New Way of Submitting Shipping Instructions

Now’s the time to start using our new solution for submitting shipping instructions. With the new Shipping Instructions, we will soon be replacing eaSI, thus providing you with a much more efficient and intuitive process.

September 2024

Sleek Design and New Features: New Schedule Solution

Enjoy a brand-new Schedule solution in the Online Business Suite. Our improved search offers more convenience and reliability than ever, and you can add more filters to your search.

August 2024

Live Position - Now with EPOS-Events Included

With the latest update, you can now also see the EPOS (Equipment Position and Status) events such as Gate in/out, arrivals, departures and discharges directly in the Live Position tool. 

June 2024

Live Position - Enjoy an Even More Seamless Real-Time Tracking

Thanks to the latest update, we’ve increased the transparency of our Live Position tool as our devices now transmit location updates every 15 minutes instead of hourly without affecting the battery life of the devices.

April 2024

Live Position - Better Planning With Real-Time Data

Take your Tracking experience to a new level with Live Position: Access real-time data for your shipments and containers. Get full transparency on current status and next steps throughout the multimodal journey.

A Brand-New Quotation Experience

On an all-new overview page, you can find all your quotation options with Hapag-Llyod at once and get even more guidance to choose the best quotation option for your business needs.

Try the new Detention & Demurrage Calculator

The new D&D Calculator provides quick access to information regarding your detention and demurrage free time and fees. Just enter your shipment number, select the required details and get an email in under five minutes. Currently, the tool supports merged detention and demurrage for import.

Simplify Dispute Management: Check Status Anytime, Anywhere

Checking the status of your disputes has never been easier. From now on you can check the status of all disputes submitted in the past 90 days online, anytime, with our new intuitive, user-friendly dispute overview. 

March 2024

Quotation List Filters and Improved Navigation

Enjoy easier navigation in the Quotation list by simply clicking on the quotation number to see all quotation details. We’ve also added new filters for quotations containing: in-gauge cargo, Dangerous Goods or Additional Services like Ship Green.

December 2023

Get a Quote for Special Cargo In Gauge in our Quick Quotes Spot Tool

With this latest enhancement of our Quick Quotes Spot tool, you can now also get a quote for special cargo in gauge (Open Top, Flat Rack and Hard Top).

Ship Green is now available for Reefer Containers

From now on you can also book our Ship Green solution for your reefer containers – both operated and non-operated – to reduce either 25, 50 or even 100% of your shipments' the ocean-leg emissions.

Try out our latest enhancement ​for BL Draft Approval​

You can now benefit from our latest redesign of the BL Draft Approval tool with its even more efficient structure, providing you with a smarter approach to your daily work.

November 2023

Get a Quote for Dangerous Goods in our Quick Quotes Spot Tool

With this latest enhancement of our Quick Quotes Spot tool, you can now easily get a quotation for your shipments containing Dangerous Goods without any further clicks.

Quick Quotes Spot Now also Available for Commodities

Quick Quotes Spot is now also available for commodities for 20's and 40's dry containers. Please bear in mind, that the availability is dependent on the routing you have selected.

October 2023

Upload Attachments in the Invoice Dispute Smartform

From now on you can upload additional documents and attachments to the Invoice Dispute smartform. Upload up to 5 files with up to 5MB each per invoice. Currently, the following formats are supported: jpeg, jpg, png and pdf.

Unleash Freshness: Quick Quotes Spot Now Available for Reefer Shipments

Enjoy the new freshness! We're happy to introduce the Quick Quotes Spot availability of reefer equipment for Freight All Kinds (FAK) making our Spot rate tool even more convenient for you.

August 2023

New Special Cargo Quotes Feature

Enjoy more transparency of the status of your requests with the brand-new request overview screen feature in our Special Cargo Quotes online tool and benefit of an even better experience in the tool.

Additional Freetime Available for Special Cargo

Additional Freetime now covers special cargo! It is available for special cargo - both in-gauge and out-of-gage cargo, allowing for up to 10 days of additional time purchase.

July 2023

Ship Green is now available for 20' Tanks

We have enhanced our sustainable digital solution Ship Green for you once again. It is now available for 20' tanks Shipper Owned Containers (SOC) as well, making it even more accessible for your and your customers' shipments.

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