Tutorials & Trainings

Webinars

Our webinars offer an exclusive and informative insight into our digital tools. Learn how to use the tools and get to know all the steps and new features. All webinars are being held live via Microsoft Teams. After the event you will receive an email with the used information and slide deck.  

No webinar at the moment? You can subscribe here to get notified about upcoming webinars via email. Or check this page for upcoming US webinars  on a regular basis.

Past Webinars

Tutorial Videos

Our tutorial videos enable you to learn more about the Hapag-Lloyd digital tools - whenever and wherever you need assistance. Learn how to use the digital tools and follow the step-by-step tutorial. 

New Shipping Instructions: Tutorial Video

Our new Shipping Instruction solution allows you to easily submit your shipping instructions via a smart web-interface without having to use PDFs or other external providers. From now on, you will not be able to use eaSI, the previous way of submitting shipping instructions, anymore. Instead, you will now be using a far easier, more efficient tool - available exactly where you've previously used eaSI, in the Online Business Suite under "Documentation".

Always Stay up to Date

Get updates about services, rates, and surcharges, as well as stories about Hapag-Lloyd, our customers, and the industry, just by subscribing to CustomerNEWS.

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