Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

The Hapag-Lloyd Online Business Suite is a fully featured platform that helps you to manage your shipping process seamlessly online. The intuitive navigation makes shipping easier for you than ever before. Integrate our web and mobile solutions into your daily business now – and make shipping more convenient for you!

Find more information on each step of the shipping process below and discover the new way of doing business online with Hapag-Lloyd.

Switch to Shipping Instructions and Enjoy Our Intuitive New Solution

The new Shipping Instructions solution provides you with a far more efficient way of submitting your SIs. With it, you do not need to rely on PDFs or other third-parties anymore. Try it out now: In favor of the new tool, eaSI will be discontinued next month!

Learn more

Sleek Design and New Features: New Schedule Solution

New design, new search and filter features and faster progression: Try the brand-new Schedule now and experience an improved schedule search.

Learn more

Live Position: Now with EPOS Events

With the latest product update, we have added Equipment Position and Status(EPOS) events to the Live Position Overview. Get all information briefly and benefit from the combination of real-time and EPOS data.

Learn more

Enjoy Even More Seamless Real-Time Tracking

Thanks to the latest update, we’ve increased the transparency of our Live Position tool as our devices now transmit location updates every 15 minutes instead of hourly without affecting the battery life of the devices.

Learn more

A Brand-New Quotation Experience

On an all-new overview page, you can find all your quotation options with Hapag-Llyod at once and get even more guidance to choose the best quotation option for your business needs.

Go to Overview

Quick Quotes: Boost Your Business - Fast and Easy.

Get instant, competitive rate quotation in less than 30 seconds and submit your bookings with just a few easy clicks. It’s fast, easy and available anytime, anywhere.

Learn more

Quick Quotes Spot: Instant and Guaranteed.

Request your fixed rate, immediately see the available voyages for your selected routing, and get your confirmed booking with guaranteed fulfillment.

Learn more

Special Cargo Quotes: Easy. Online. Customized.

Get your customized quote for out-of-gauge and breakbulk cargo easily online with Hapag-Lloyd.

Learn more

Schedule: Detailed, Easy to Use, Up-to-Date

With the improved Schedule solution you can easily get the schedules for your shipments - in just a few clicks. The solution offers reliable schedule information including shipments with doorstep pick-up and delivery.

Learn more

Booking: Your Guided Booking Request

Request your booking with just a few clicks and manage your bookings all in one place.

Ship Green: The Easy Way to Avoid Emissions

With Ship Green, you can easily avoid 25, 50, or 100% CO2e emissions by directly booking climate-friendly shipments online. 

Live Position: Better Planning with Real-Time Data

Access real-time data for your shipments by simply entering your booking or container number and get door-to-door data at a glance.

Shipping Guarantee: Get Your Peace of Mind.

Secure a spot for your container on the desired vessel and protect your shipment from any rollovers with just a few clicks.

Additional Freetime: Take Your Time

Purchase container-detention time for your shipments after placing a booking in addition to the free-time tariffs – easy, online, and at a reduced price.

Quick Cargo Insurance: We’ve Got You Covered.

Get access to our high-class cargo insurance for selected countries and enjoy additional security for your cargo.

BL Draft Approval: Swift Online Review

Review, edit, and approve your Bills of Lading.

Electronic Bill of Lading (eBL)

Handle your Bills of Lading fully digitally by using our WAVE BL or IQAX services.

Cargo Claims: Easily submitted. Efficiently resolved.

File claims quickly and easily for damaged freight with Hapag-Lloyd’s Cargo Claims web solution.

ODeX: Digital Invoice Payment Solution for Shipping

Your seamless, automated, and efficient online invoice solution

VGM - Verified Gross Mass

Easily submit your VGM data via the Hapag-Lloyd web solution.

Learn more

Shipping Instructions

Submit your Shipping Instructions with easy-to-use PDF documents.

Learn more

Tracking

Get instant access to your transport data whenever you need it. Wherever you need it. You can choose between tracking by container or by booking.

Live Position

Access real-time data for your shipments by simply entering your booking or container number and get door-to-door data at a glance.

Hapag-Lloyd LIVE: Your Cargo - Online

Hapag-Lloyd LIVE is our remote reefer monitoring solution, showing the GPS location, temperature and other key data in real time. This tool is currently available in selected locations.

Import Overview

Monitor and check your customs declarations via the customs overview and make use of all relevant customs and advanced filing systems.

Customs Clearance: Fast. Easy. Done.

Clear your customs directly online with Hapag-Lloyd. Now available for exports and imports from/to selected countries.

New Navigator 2.0: Take Charge of Your Shipments.

Enjoy the new look and enhanced search function. Find all the details and documents you need for smooth sailing with our new Navigator 2.0.

Learn more

Online Business Suite User Guide

The Online Business Suite User Guide provides you a description of how to use Hapag-Lloyd's web and mobile solutions.

Learn more

Procurement & Supplier Information

Our procurement activities include everything required for the supply chain.

DIReCT

This application empowers suppliers to provide information regarding delays and actual arrival times – fast and easy.

Get updates about services, rates, and surcharges, as well as stories about Hapag-Lloyd, our customers, and the industry, just by subscribing to CustomerNEWS.

Subscribe now

Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

Newest Updates

Switch to Shipping Instructions and Enjoy Our Intuitive New Solution

Sleek Design and New Features: New Schedule Solution

Live Position: Now with EPOS Events

Enjoy Even More Seamless Real-Time Tracking

A Brand-New Quotation Experience

Web & Mobile Solutions in Detail

Quote

Quick Quotes: Boost Your Business - Fast and Easy.

Quick Quotes Spot: Instant and Guaranteed.

Special Cargo Quotes: Easy. Online. Customized.

Schedule

Schedule: Detailed, Easy to Use, Up-to-Date

Book

Booking: Your Guided Booking Request

Ship Green: The Easy Way to Avoid Emissions

Live Position: Better Planning with Real-Time Data

Shipping Guarantee: Get Your Peace of Mind.

Additional Freetime: Take Your Time

Quick Cargo Insurance: We’ve Got You Covered.

Documentation

BL Draft Approval: Swift Online Review

Electronic Bill of Lading (eBL)

Cargo Claims: Easily submitted. Efficiently resolved.

ODeX: Digital Invoice Payment Solution for Shipping

Track

Tracking

Live Position

Hapag-Lloyd LIVE: Your Cargo - Online

Import

Import Overview

Customs Clearance: Fast. Easy. Done.

Information at a Glance

New Navigator 2.0: Take Charge of Your Shipments.

Online Business Suite User Guide

For Suppliers

Procurement & Supplier Information

DIReCT

Always Stay up to Date